Is Chumba Casino Legit?

Written by:
Mike Fatouros
Fact checked by:
Ross Timmins
Updated:
December 18, 2023

Is Chumba Legit?

Chumba Casino is one of the first sweepstakes sites, launching back in 2012. The site boasts over 1 million players, and its parent company, VGW Games Limited, is licensed under the Malta Gaming Authority. But, is Chumba Casino legit? Is the casino legal and should you really play here? We investigate.

Despite Chumba Casino being a pioneering sweepstakes site, there are still some question marks surrounding this casino. In this article, we are going to explore all of the good and bad, analyze player reviews, study the site’s key features, and decide once and for all if Chumba Casino is legit!

For us, the following operators are the most trustworthy in the US sweeps casino industry:

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  • 200+ Games, Slots & Live Dealer Games!
  • FREE Daily Rewards
5 Sweeps Coins 250 Game Coins and 600 Diamonds

Chumba Social Casino Review

Chumba social casino uses the sweepstakes model, which stipulates that a site can offer contests featuring games of chance and cash prizes if entrants do not have to pay to take part. To meet this definition, Chumba Casino uses two distinct virtual currencies, Gold Coins (GC) and Sweeps Coins (SC). Gold Coins are used to play casino-style games for fun and can’t be redeemed for cash prizes. In contrast, Sweeps Coins are used to play casino games for real and can be redeemed for cash prizes at a rate of 1 SC for $1.

Chumba Casino Social Casino Homepage

When you purchase Gold Coins, you receive Sweeps Coins for free. You can also regularly get free GC and SC via different bonuses, including no deposit, mail-in, and social media giveaways. Before you can redeem your SC for cash prizes, you need to accumulate a minimum of 100 Sweeps Coins.

Chumba Casino offers the following purchase methods:

Chumba Casino offers the following redemption methods:

  • Bank transfer
  • E-wallet
  • Gift cards

Chumba Casino has a solid mix of in-house games and titles from 3rd party developers. You can play everything from blackjack to slots to video poker. Their 100% mobile-optimized site ensures you can play on the go. They offer 24/7 customer support via email and typically respond within 24 hours.

Like other sweepstakes sites, Chumba gives you lots of ways to rack up free Sweeps Coins. They have a 2 Sweeps Coins + 2,000,000 Gold Coins promo, a mail-in bonus, social media giveaways, and a nice little first-purchase bonus. The coveted $100 Chumba bonus is unfortunately no longer available.

🎰Chumba Casino
🌐Websitehttps://www.chumbacasino.com
🎲Games100 + (slots, blackjack, roulette, video poker)
🎁No Deposit Bonus2 Sweeps Coins + 2,000,000 Gold Coins
🇺🇸 State AvailabilityAll US states except Washington, Idaho (Only GC play)
📱Mobile AppYes (only offers limited games & no Sweeps Coin action) + 100% mobile optimized site
💳Payment MethodsCredit/debit card, online bank transfer, e-wallet, paysafe voucher, gift cards
💵Min Redemption Amount100 Sweeps Coins
☎️Customer SupportEmail

Chumba Casino Online Reports: Reddit & Other Forums

There are a lot of negative Chumba Casino reviews, with many disgruntled players claiming that the site is rigged and that the RNG is manipulated.

We have found no evidence that the games are rigged, and these reviews are most likely written by players who are angry about their losses or fake reviews from rival sites. If the Malta Gaming Authority found any evidence of rigged games, then Chumba Casino would face some serious legal consequences, which could jeopardize their whole operation. See an example of such a review below!

Chumba Casino Trustpilot Negative Review

Another common complaint players have is regarding Chumba Casino’s slow verification process. Players have complained about it taking weeks to get their accounts verified. Based on our research, it does seem that Chumba Casino is trying to save money on customer support which means it can take a while to get verified. However, we couldn’t find any evidence that this is a deliberate ploy to stop players from redeeming cash prizes.

Chumba Trustpilot Negative Review

A lot of Chumba players are not satisfied with the bonuses and promos on offer. Players are mad at the lack of free Sweeps Coins and complain that it is not enough to satisfy free play. Based on our research, it does seem like Chumba Casino has scaled back its bonuses. This is likely a cost-saving method implemented due to rising interest rates and the fact Chumba is a mature sweepstakes site.

Chumba Negative Review

Despite there being quite a few negative reviews, numerous players are very happy that Chumba Casino offers casino-style games and legit redemption methods and have talked about scoring some juicy wins.

Chumba Casino Trustpilot Positive Review

Overall the reviews of Chumba Casino are positive, with a 3.8 rating on TrustPilot based on over 4,000 reviews, and 63% of reviews are 5 stars. However, the site definitely has some slightly shady practices, subpar customer support, and seems to have chopped its marketing budget. Here are other casinos like Chumba that treat customers in a better fashion:

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  • Desktop & mobile
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  • Awesome welcome bonus
  • Huge game choice
  • Amazing Slot titles
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  • Hundreds of exciting games
  • Super modern design
  • Awesome casino community
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  • 200+ Games, Slots & Live Dealer Games!
  • FREE Daily Rewards
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Are Chumba Casino Games Legit?

While there is a vocal minority online claiming that Chumba Casino games are rigged, this is straight-up fake news. Chumba Casino’s parent company has an MGA license, meaning their games are regularly audited and tested by professional 3rd parties. These auditors perform in-depth testing to ensure the games are legit. Chumba Casino has consistently passed these tests since 2017 when the parent company received its MGA license.

If you are still aren’t convinced, you will be happy to know that Chumba Casino uses a Random Number Generator (RNG) that incorporates a Mersenne Twister with background cycling. Chumba Casino’s RNG was tested by iTechLabs and found to be random and unpredictable.

Chumba Casino Games

While Chumba Casino’s games are not rigged, a lot of the games are built in-house. Chumba Casino does not reveal the RTP of these games, and there is limited data on them. If you want to be extra cautious, it is always safer to play games from top-rated developers like Pragmatic Play, NetEnt, Betsoft, and Booming Games that have been extensively publicly tested, are hosted on thousands of online casinos, and have been played millions of times.

Is Chumba Casino Legal in the USA?

Chumba Casino is legal in 49 US states, except Washington. Players from Idaho can play at Chumba Casino, but they are not able to enter sweepstakes and redeem cash prizes.

As Chumba Casino is a sweepstakes site, it does not require an online gaming license. As long as it operates in states where sweepstakes are legal and follows the no-purchase necessary legislation, Chumba Casino can legally provide casino-style games and cash prizes.

Chumba Casino is owned by Virtual Gaming Worlds Games Limited, which is regulated and licensed by Malta Gaming Authority (MGA). They hold the license MGA/B2C/188/2010 issued on the 14th of August, 2017. The MGA is known for being thorough, but it is unclear how much assistance they would offer to US players when playing at Chumba Casino, and this license can not be compared to a US state gaming license.

Chumba Casino Compliance with Sweepstakes Laws

As Chumba Casino has been operating since 2017 and is still going strong, they have done a good job of staying on the right side of sweepstakes laws. Sweepstakes laws in the US are very loose, and sites like Chumba Casino have taken a very liberal interpretation of these laws. Currently, it has worked, but a few states like Washington and Idaho have clamped down on sweepstakes casinos, and we wouldn’t be surprised if more states started following suit.

Chumba Casino No Purchase Necessary

Chumba Casino can’t allow players to deposit cash, use this cash to play games and then withdraw this cash; otherwise, they will be considered an online casino. Instead, you can purchase Gold Coins, which are worthless, and receive Sweeps Coins for free. You then use these Sweeps Coins to play casino-style games and exchange them for cash prizes. Technically you aren’t gambling and instead are playing social casino games, and then Chumba Casino is graciously giving you a cash prize for all those Sweeps Coins you won.

To keep operating legally, Chumba Casino offers an alternative method of entry (AMOE) via a mail-in bonus. This is where you compose a physical letter requesting free Sweeps Coins and mail it to Chumba Casino. Chumba Casino has to grant your request, as sweepstakes need to be widely accessible to a range of people. If they only offered an online method of entry, they would run the risk of violating laws.

The other major law that Chumba Casino has to follow is the no purchase necessary condition. Basically, sites like Chumba Casino can run sweepstakes with cash prizes if players can enter for free. To comply with this law, Chumba Casino offers a range of free ways to accumulate Sweeps Coins, such as no-deposit bonuses, daily sign-in promos, and social media giveaways.

Chumba Casino Bonuses & Terms

Chumba Casino Social Casino Banner

Chumba Casino offers a range of different bonuses which allow you to stack free Sweeps Coins. Here are some promos you can claim now:

  • No Deposit SC Bonus – When you create an account, you will receive 2 Sweeps Coins (worth $2) and 2,000,000 Gold Coins no deposit required!
  • First Purchase Bonus – When you purchase $10 worth of Gold Coins, you will receive 3,000,000 GC and 30 SC valued at $30!
  • Daily Sign In – Simply sign into your account and receive 1,000,000 Gold Coins + 1 Sweeps Coin, no purchase required. You can claim this bonus once every 24 hours.
  • Mail-In – You will receive 5 Sweeps Coins when you send a physical letter to VGW Games Limited, Chumba Casino Sweepstakes Department, PO Box: #8486, Portsmouth, NH 03801, and include the phrase “I wish to receive Sweeps Coins to participate in the sweepstakes promotions offered by Chumba Casino. By submitting this request, I hereby declare that I have read, understood and agree to be bound by Chumba Casino’s Terms and Conditions and Sweeps Rules.”
  • Discount Gold Coin Packages – When you purchase $300 worth of Gold Coins, you will receive 120,000,000 Gold Coins and 315 FREE Sweeps Coins worth $315!
  • Social Media Giveaways – Chumba Casino always runs giveaways and competitions on Facebook, Twitter, and Instagram. Make sure you subscribe and follow to maximize your Sweeps Coin bankroll!

Chumba Casino Twitter Account

  • Email Offers – Chumba Casino regularly sends out exclusive bonuses to players that are subscribed to their marketing emails, including free Sweeps Coins. Remember to check your inbox regularly and make sure Chumba’s emails don’t end up in spam!

All Sweeps Coins come with a 1x wagering requirement. This means you have to play them 1x before they can be eligible for withdrawal. There are no game restrictions, and you are free to play any of Chumba Casino’s 100 + titles. However, the minimum redemption is 100 Sweeps Coins. Chumba’s bonus rules couldn’t be more lenient.

Chumba Real Money: Purchase & Redemption Methods & Withdrawal Times

Chumba Payment Methods

At Chumba Casino, you can make purchases using the following methods:

  • Credit/debit card
  • Online banking
  • Paysafe voucher
  • E-wallet

Purchases are processed instantly and have zero fees.

At Chumba Casino, you can withdraw your Sweeps Coins and convert them to cash via the following methods:

  • Bank transfer
  • E-wallet
  • Gift cards

Before you can redeem your SC for cash prizes, you must verify your account by uploading a picture of your ID and a selfie. Most users are verified within 3 days. Then once you submit your redemption request, you should receive your money within 5 days. However, numerous players have complained about delays in verification and redemption. Many players have been left waiting weeks to receive their money.

Security & Safety

To maintain its MGA license, Chumba has to take a number of security protocols. For example, they must separate players’ funds and company money, so if the company goes bankrupt, players will still receive their money. Chumba Casino also uses the latest encryption to protect player data. When you open Chumba’s website, you will notice a gray padlock next to the URL. This means that your connection is secure, and the data you share with Chumba can’t be accessed by 3rd parties.

Chumba online casino also has a professional customer support team who, even though they may be a little slow, can help you out if anything goes wrong with your account.

Should You Trust Chumba Casino?

Chumba Casino has been around since 2012 and has over 1 million players. Despite a fair amount of complaints, a lack of customer support, and a slow verification and redemption process, Chumba online casino is a legit sweepstakes site. And their parent company Virtual Gaming Worlds Games Limited, is licensed under the MGA. But don’t be surprised if you wake up one day and they are shut down because they are operating in the US using a legal loophole that could be closed at a moment’s notice.

Aspects in Favor of Chumba

Even though Chumba Casino is not perfect, it definitely has a lot going for it. Here are some of the top things we like about this sweepstakes site:

  • Win real cash prizes – Chumba Casino provides as close to a real online casino.
  • Secure payment methods – They accept debit/credit cards, online bank transfers, and e-wallets.
  • Decent selection of games – Chumba Casino has over 100 games, including blackjack, slots and video poker.
  • Standard bonuses – They have a no deposit bonus featuring free Sweeps Coins, mail-in offer and first purchase bonus.

Things we Don’t Like About Chumba

If Chumba Casino wants to maintain its position as the most popular sweepstakes site in the US, it better address these issues quickly, otherwise, its competitors are going to eat their lunch!

  • High minimum redemption amount – You need 100 SC worth $100 before you can redeem at Chumba Casino.
  • Poor app – Chumba’s Casino’s app only has 3 slot games and only supports Gold Coin play, so you can’t win cash prizes.
  • Slow customer support – They only offer customer support via email, so it can be a nightmare trying to contact someone, and getting issues solved can take forever.
  • Lack of bonuses – Chumba online casino’s bonuses keep getting smaller, and currently, they only offer $2 worth of free Sweeps Coins, which is definitely on the low side!
  • Lack of game variety – Their game library mostly consists of slots with a few roulette, blackjack, and video poker games. If you want to play live dealer games, baccarat, or sic bo, you need to look elsewhere.

Chumba Casino Slots

  • Slow verification – Verification is hit and miss at Chumba, with some players getting verified within 72 hours, while for others, it takes weeks.
  • No published RTPs for Chumba Casino’s in-house games – Playing high RTP slots gives you a much better shot at winning, but Chumba keeps the RTPs a secret.

Chumba Casino Verdict: Sign Up Or Stay Away?

Chumba Casino is a legit sweepstakes site. They have been around for over 10 years, and their MGA-licensed parent company also runs a number of other top sites, including Global Poker and Luckyland Slots.

Despite Chumba Casino not being a scam site, this casino has some major weaknesses. Recently their bonuses have really dried up – just look at their tiny no-deposit offer! They have also banned many users who have sent in mail-in requests. Players have also complained about slow redemptions, being unable to contact customer support, and it taking forever to get verified.

Even though Chumba Casino is a popular sweepstakes site, there are better options on the market. If you want to claim tons of generous bonuses and play hundreds of games from top developers, we strongly recommend trying out High 5 Casino or WOW Vegas. Sign up to both now and get 600 Diamonds, 250 Game Coins + 5 Sweeps Coins (High 5 Casino), and 5,000 free Gold Coins + 2.3 SC (WOW Vegas).

4521 ratings
Review
1.5 million WOW Coins + 35 Free SC
  • Safe and trusted site
  • Awesome mobile games
  • Daily login bonuses
1.5 million WOW Coins + 35 Free SC
471 ratings
Review
5 Sweeps Coins 250 Game Coins and 600 Diamonds
  • All Games at highest RTP in Sweeps
  • 200+ Games, Slots & Live Dealer Games!
  • FREE Daily Rewards
5 Sweeps Coins 250 Game Coins and 600 Diamonds

FAQ’s

Is Chumba Casino Safe?

As far as sweepstakes sites go, Chumba Casino is safe. Chumba has been operating since 2012, and its parent company is licensed under the Malta Gaming Authority. Chumba’s games have been audited by professional 3rd parties, and the site has mostly positive reviews.

Is Chumba Casino legal in the US?

Chumba Casino is legal in 48 US states and follows the latest sweepstakes legislation. You can not play at Chumba Casino in Washington, and you can only play for free Gold Coins in Idaho. In all other US states, you can play casino-style games and redeem real cash prizes.

How long does it take to get verified at Chumba Casino?

On average, it takes Chumba online casino 48 hours to verify players. However, their customer support can be slow, and it has taken some players weeks to get verified. You must get your account verified before you can redeem cash prizes.

Can you win real money at Chumba Casino?

You can win real money at Chumba online casino by redeeming your Sweeps Coins for cash prizes. 1 Sweep Coin is worth $1, and you can redeem SC via gift cards, bank transfers, and e-wallets. You need a minimum of 100 SC before you can redeem them for cash prizes.

How do you get money on Chumba?

You can get money on Chumba by claiming their no-deposit bonus, which features 2 free Sweeps Coins + 2,000,000 free Gold Coins. You can receive 1 Sweeps Coin daily by simply signing into your account and even more free SC by sending Chumba Casino a physical letter.

Mike has been reviewing, testing, and playing at sweepstakes casinos since they first appeared in the US. He is the person to follow and consult on everything sweepstakes casinos, from how to play, legal issues, and games analysis to making the most of each platform’s bonuses. If a new sweepstakes casino or sweeps coins bonus appears in the market, Mike will be the first to tell you about it.

5 Sweeps Coins 250 Game Coins and 600 Diamonds

5 Sweeps Coins 250 Game Coins and 600 Diamonds

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