FanDuel Sportsbook Troubleshooting: Resolving Issues with the App

FanDuel is not a new name in the betting industry. It passes as one of the most popular betting brands in the US and doubles as a leading Daily Fantasy Sports (DFS) provider while adding an online casino and a racing product. Besides the products, FanDuel stands out for its features, including a sportsbook app that has received heavy plaudits from customer reviews. But while everything might seem rosy from the outside, you may experience downtimes regularly, which does not discredit the app’s reliability.

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Imagine this, you are right into the Super Bowl action and decide to place a live in-play bet, but it proves impossible with an unusual lag or complete outage. What comes to mind? Do you smash your phone on the wall or blame yourself for bad luck? Absolutely not. It happens. A lot. Not only with the FanDuel app but also with other best sports betting apps. Issues ranging from being unable to log into your FanDuel account, the app crashing, not responding, and experiencing difficulty while trying to confirm your location are some prevalent issues you might experience.

This guide acknowledges that FanDuel sportsbook regularly faces app downtime, judging from the customer reviews, and also seeks to help you resolve the issues as quickly as possible to help you get back on track. And while not everyone would be patient with regular downtimes, the US sports betting market features other apps that offer alternative options. DraftKings Sportsbook, BetMGM Sports, and Caesars Sportsbook are some sportsbooks with highly-rated betting apps worth your try!

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What to Do When FanDuel App Stops Working

The first thing you should do is relax and not panic. It is a common FanDuel sportsbook problem that is similar in all the apps, as no betting app works 100% effectively every time. You should be open to any possibility. On the one hand, your device might have issues ranging from a slow internet connection, a need to update the app to the latest version, need to clear cache, among others. On the other hand, the problem might be from the operator’s end. And since you are not sure of the exact problem, we have detailed a checklist of the problems and how to go about it to fix and get back betting on FanDuel.

FanDuel Geolocation: Are You in a Legal State?

FanDuel sportsbook is available in most states, explaining why it is a popular brand in the US. A look at the legal states you can bet on FanDuel sports and daily fantasy sports contests include AZ, CO, CT, IL, IA, KS, LA, MI, NH, NJ, NY, PA, TN, VA, WV, and WY. The rule of thumb in the US betting market is that an eligible player must bet from the legal states besides meeting the age requirement. Therefore, ensure to enable your location services for the app to detect your location and pass the geolocation checks. You will receive a ‘Restricted Location’ notification if you reside in an illegal state.

But there comes an instance where you might travel from a restricted state to a state you can legally play, but the app keeps issuing the ‘Restricted Location’ notification. In such an instance, you can quickly resolve the issue by any of the following procedures:

  • Restart your mobile phone to reset it.
  • Clear the app’s cache & cookies from the app settings.
  • Refresh the location settings on your phone.
  • If you are using WiFi, switch it off and back on. The same applies to the mobile data connection.
  • Log out of your account and back in again
  • Use another device to access your account.

A side note: You can create a FanDuel Casino account in these states: NJ, MI, PA, and WV.

FanDuel parlay not working

You may try making the same game parlay on FanDuel sportsbook or certain parlays and find the option locked out. You can log out of your account and back in to try the option to see if it can be resolved. If the problem is still there, you may have to clear cache & cookies from the app or browser and try to access the Parlay option. However, sportsbooks not letting you parlay are frequent, and our parlay guide may explain why.

FanDuel seamless login error

FanDuel Sportsbook Service Unavailable

Another common issue with the app falls on the account. You may rightly load your app, get to the login screen, and enter your login details correctly, but you, unfortunately, can’t get past this stage. The first solution is to force close the app and relaunch it to see if it starts working properly.

Alternatively, you might have an unverified, inactive, suspended, or FanDuel restricted account, causing the problem. Suspension or having an account restricted may come about by FanDuel suspecting any suspicious activity or going against their terms & conditions. If the problem relates to the mentioned, contact FanDuel customer support, provide your login details (username and password), and leave them to advice.

In another instance, you may experience a login error message from providing an incorrect username and/or password. If you are unsure about your logins, you can reset your password from the ‘forgot password’ section by providing your email to receive a reset link.

Finally, a seamless login error might be prompted for using a VPN to place bets. FanDuel sportsbook has up-to-date technology to identify customers using VPN or products like a jailbroken iPhone to spoof their location. You will have trouble logging into the account and risk having your account suspended or closed indefinitely.

FanDuel Sportsbook is down

FanDuel Sportsbook app issues

The FanDuel app being down or slow is not exclusively down to you. Several cases of widespread outages and the server being down have been reported and are entirely normal, and you will have no control over it. The issue, however, does not last long, and while it is annoying, FanDuel sportsbook, like other betting sites, looks to address the issue promptly.

However, if the app runs slower than usual, you need to force-stop the app and close any other background apps to ensure your phone memory is enough to run the app normally. But again, there may be massive traffic on the app, especially when big-name events like Match Madness and Super Bowl are ongoing. This would be understandable in some cases.

Do you have enough funds in your account?

FanDuel PayPal not working

Insufficient funds in your account will cause trouble while placing a wager. Ensure to log into your account and check your balance before placing your wager. If you have insufficient funds, deposit directly from your account to get the complete betting experience. Deposits via most FanDuel sportsbook banking options are instant, and in cases where funds do not reflect instantly, contact the support team.

Again, ensure to transfer your money if you have a DFS and sportsbook account and wish to spend your funds on one account with insufficient funds.

Is your FanDuel app updated?

Having a slow app with constant lags? A possible explanation could be that you are using the older app versions. To counter this and ensure great functionality, improved speeds, and a seamless experience, update your app by downloading the latest release provided by the operator. iOS players will head to the App Store, with Android customers heading to Google Play Store or the main FanDuel website to check if their app is up to date.

Besides fixing old bugs, an updated app allows you to enjoy added features. While some phones update automatically, ensure to check for any updates regularly.

Check your Internet connection

Another culprit for a slow app and lag is having an unstable connection with a possibly slow internet speed. This will affect sports betting features like in-play and cash-out and break your betting experience. Connect to stable internet networks, preferably 4g and 5g, or WiFi, to enjoy the best experience.

Are you using VPN to bet on FanDuel?

The rule of thumb is that you must be physically present in a legalized state to log in and place real-money wagers at the FanDuel sportsbook. Therefore, you cannot use a VPN to spoof your location at FanDuel. If caught, you risk having your account suspended or permanently blocked.

FanDuel server error API

Getting a FanDuel processing error upon any request may signify a problem with the server. While this is common in online sportsbooks, it is not account-specific. Resolving this issue might require you to log out and sign in again after a while. If the error notification keeps coming, you can switch to another sportsbook to have your action uninterrupted.

Account keeps getting logged out

Your account being logged out constantly may signify a problem with the app. You need to perform several troubleshooting steps to try and fix the issue. It may include force-stopping your application, clearing your app cache and cookies, restarting your mobile phone, and uninstalling and reinstalling your application.

FanDuel Sportsbook promo code issues

FanDuel sportsbook promo code not working

FanDuel is synonymous with generous sportsbook promo codes providing an excellent start for new account holders. Since its debut, many FanDuel Sportsbook promo codes have been out there, and as time goes on, they have ended up being invalid or expired, with offers changing. So, if your FanDuel promo code does not work, you may have to clear your cache and cookies before signing up for a new account with the operator. Ensure you have a valid FanDuel promo code to claim the bonuses.

However, you do not need any exclusive promo code to claim the present free bets bonus or any other ongoing sportsbook bonus at FanDuel sportsbook. You can claim the bonuses only by meeting other requirements, such as eligibility and limits. The same is true for the FanDuel Casino bonus.

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App running slow or crashing

While the FanDuel sportsbook app is occasionally fast and reliable, there are some downtimes, especially with the app running slower than usual and sometimes crashing. This would affect other features like cashing out via Apple Pay or have you missing placing a pre-match bet in time. If your app is running slow, ensure to check the following:

  • If your internet connection is stable – An unstable connection will lead to your app lagging on any command and eventually crashing.
  • If you are running the older version app – Visit the App Store and Google Play Store to check for updates.
  • If your phone memory is overloaded – Stop background apps to speed up your device.

Common error terms

FanDuel doesn't allow me to bet

How do you notice your app is not running normally? You are likely to experience an error message upon a command. The common ones will include a Fanduel error processing message related to a server problem. As we have seen, it is a common problem and is not entirely down to you. In this case, you can keep trying to log into your account and wager after a while or opt for other sportsbook app alternatives if you need to make your bet immediately.

FanDuel price is not valid is another error term you might likely come across. As you will notice, this is also another term for Bet Rejected. This error signifies a delay in updating the odds. For example, if you made a selection for your wager and took a while before submitting it for confirmation, you may come across the term since the price might have shifted. If the error notification persists, maybe it is time you consider other alternatives.

Usually, you would be required to accept changes and confirm your bet, but it is different at the FanDuel sportsbook. Even after accepting the changes, FanDuel does not allow you to place the wager, and it is annoying that there is no solution yet on how to go about it after FanDuel changes the odds and has a new price. It is a bug that will not go away even after logging out of your account and back in. And with no option to solve the error message, you are only left with the option of trying another sportsbook if you come across the notification. The same is true with similar issues on FanDuel Casino app.

Are there alternative apps to FanDuel Sportsbook?

After following all the steps in our guide and being unable to solve your problem, it is time to try a new sportsbook. There are plenty of options to try with massive betting sports options, markets, bet types, and features. The highlight is that they remain legal across many states and are safe to create an account, transact, and wager. Besides the betting markets, they stand out for the generous offers available for newbies and other users, including no-deposit bonuses, deposit bonuses, and risk-free bets. The best FanDuel sportsbook alternatives include:

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FAQ

Is FanDuel currently down?

FanDuel is currently up and running. Check for any reported outage or report one here with the graph showing service status activity over several automatic checks. You can also check for any update from the operator on its official social media pages (Twitter and Facebook) or join the conversation on Reddit. However, if you cannot access the page with no cases of outage reported, you can force stop your application and relaunch it, clear the app cache and cookies, uninstall and reinstall your app or restart your phone.

How can I contact FanDuel support?

Facing technical issues that need resolving, and our troubleshooting tips have not yet yielded assistance? It is time to contact the support team for one-on-one interaction for assistance. FanDuel sportsbook provides various options you can use to contact the team, including:

  • Live Chat – Click on the bottom-right option ‘FanDuel Coach’ or ‘Chat with an Expert.’ The option is instant and available 24 hours a day. Provide your full name, email address, subject, product, and state of residence.
  • Email Support – Email the team from here and provide your full name, email address, subject, description, product, and reason for contact. The turnaround time is between 12-24 hours.
  • Voicemail – Leave a voicemail at 609-224-1019. Provide your full name, email address, FanDuel username, and phone number.
  • Twitter – Leave a DM at @FanDuel_Support.
  • Facebook: Leave a message on their page.

How do you get around the FanDuel Sportsbook app?

FanDuel sportsbook app requires you to enable your location settings to establish your current and exact location before allowing you to access the account. If you are in a legalized state, you can proceed to enter your accurate login details and log into your account to place a bet on any desired market. However, spoofing your location via VPNs to access the sportsbook app risks your account being suspended or locked.

Why is my FanDuel location not working?

Location issues and getting a ‘Restricted Location’ notification at the FanDuel sportsbook are common issues. The problem strikes when you are physically located in a legalized state, but the message keeps popping up. Several reasons may prompt this. For example, you may have traveled from your residential state to another state, your location settings/geolocation technology may find it hard to locate you, or you might be using a VPN or an external network. Firstly, every state is independent and thus may require you to update your location to ensure you are wagering from a legalized state. Those with Android devices should change their settings to ‘High Accuracy Mode’ under the settings tab, while iOS users should enable the ‘Precise location’ setting while using the app.

Getting around this issue might require installing a location check plugin like GeoGuard or GeoComply. Suppose your location is still not working fine after trying the plugin. In that case, you may need to clear your app/device cache and cookies, reset the mobile data/WiFi connection, restart your mobile device, uninstall and reinstall your app, or use a different device.

Why my FanDuel app won’t open?

Your FanDuel mobile app may not open for several reasons. There may be a technical issue from the operator that would require you to be patient as they fix the issue. Or the problem might be from your end caused by either operating from an illegal state, having an inactive/suspended/locked account, a slow internet connection, a phone with low memory, or an outdated app. You can first try the mobile site version to see if the problem is on the operator’s end or check their social media pages or forums like Reddit. However, suppose the FanDuel sportsbook is operating normally. In that case, you have to perform several checks. They include updating your location settings, checking for any new app updates, clearing your app’s cache, resetting your WiFi connection/mobile data, restarting your device, uninstalling and reinstalling the app, or contacting customer support.

Does FanDuel have problems today?

FanDuel sports betting app outages are not unusual, and like any other sportsbook app, you might encounter such instances. As stated severally in our guide, the outage might be down to server issues, which is an issue you have to wait till the technical team sorts out. While it is frustrating, you can always jump into other betting apps that are up and running to keep your betting mood going on. But before concluding the problem lies on the operator, access their social media pages or forums like Reddit, where a community of players may be having a discussion/updates of what they are facing from their end. In most cases, you will also find pages running real-time automatic checks on sites like FanDuel, providing an update on whether the website/app is having problems.

Why is my bet slip black on FanDuel?

Your betting experience at FanDuel sportsbook may have you come across a black bet slip. While the operator does not provide any information on this, it may be due to the game you placed a bet on not ending in regulation time and going overtime.